Microsoft acknowledges issues with wireless 360 headset
Company addressing problems, asks those affected to call support; repairs or replacements may be coming.
By Tim Surette, GameSpot
Posted Dec 13, 2006 11:42 am PT
Microsoft took another step toward high-tech when it released the Xbox 360 Wireless Headset in early November. The new headset not only eliminated wires but also promised improved sound quality and less latency than the wired headset.
Unfortunately, the wireless headset has also had its fair share of problems, including cutting out during fragfests and issues with interference. Microsoft is aware of these problems and is currently looking toward a solution.
On Gamerscore Blog, the Web site run by the Microsoft Games Global Marketing Team, one member posted the following alert from the Xbox Accessories team:
"We have received feedback from some customers that they have experienced issues while using the Xbox 360 Wireless Headset, including difficulty syncing the headset to the controller, reception interference and audio sensitivity when playing action-packed games like Gears of War. We are committed to providing the highest quality accessories for Xbox 360 and would like to assist in troubleshooting and resolving those issues, whether by replacing or repairing the units under warranty."
Microsoft recommends that any gamers having issues with the wireless headset call the Xbox technical support hotline at 1-800-4-MY-XBOX.
The Xbox 360 Wireless Headset retails for $59.99.
Crazy, I still have mine un opened and now im not sure if Im going to open it or not. I most likely will, cause there's always the chance there won't be anything wrong with it.
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