Nintendo Recalling 3.2 Million Wii Remote Wrist Straps

Spinoff360 · 12-15-2006, 01:13 PM

Quote:

Nintendo Recalling 3.2 Million Wii Remote Wrist Straps
Friday, December 15, 2006

TOKYO â€” Nintendo said Friday it will replace 3.2 million straps for its popular Wii computer game controllers after receiving a rash of reports that the devices flew out of the hands of overzealous players.

The recall is a bittersweet development for Nintendo â€” a costly hitch in its three-way battle with Sony Corp.'s (SNE) PlayStation 3 and Microsoft Corp.'s (MSFT) Xbox 360, but also confirmation of the enthusiastic reception worldwide.

The Wii's signature wand-like remote controller is used to mimic the motions of a tennis racket, golf club or sword, depending on the game.

But soon after the Wii went on sale last month, people started reporting cases of the controller's strap attachment breaking as they waved it about vigorously.

Nintendo will allow customers to exchange the old strap attachments, which have a 0.024 inch diameter, for a beefed-up strap that has a diameter of 0.04 inch, company spokesman Yasuhiro Minagawa said. The worldwide recall is expected to cost the company several million dollars.

"People tended to get a bit excited, especially while playing Wii sports and in some cases the control would come loose from their hands," Minagawa said. "The new strap will be almost twice as thick."

â€¢
To view links or images in this forum your post count must be 20 or greater. You currently have 0 posts.
, and
To view links or images in this forum your post count must be 20 or greater. You currently have 0 posts.

The control wand is one of the unique features of the Wii, which Nintendo introduced as its counter-challenge in a fierce competition with the PlayStation 3 and Xbox 360.

Nintendo is hoping the easy-to-control wand will appeal to a wider crowd of players â€” not just young men.

Offbeat stories of Wii controllers crashing into television monitors still haven't hurt sales, however.

The market research company NPD Group estimated that U.S. consumers bought 476,000 Wiis in the two weeks following its Nov. 17 launch. That beat Sony Corp.'s PlayStation 3 console, which sold just under 200,000 units amid widespread shortages.

Nintendo has delivered more machines so far to consumers than Sony has, partly because of Sony's production problems.

Nintendo has shipped about 400,000 Wii machines in Japan and more than 600,000 in North America. Sony readied just 100,000 PS3 machines for the Japanese launch and 400,000 consoles for its U.S. debut.

Sony has promised 2 million PS3s worldwide by year's end, while Nintendo is targeting 4 million Wii units in the same period.

Selling machines in high volumes is crucial in the gaming business because hot-selling formats attract software companies to make more games, which in turn boost console sales.

Separately Friday, Nintendo also recalled 200,000 AC adapters for its DS and DS Lite consoles in Japan on Friday.

Nintendo said the recall would not affect adapters overseas, and officials expected only a small impact on earnings.

That recall will cost Nintendo about 100 million yen ($1 million).

Well like I had mentioned a couple of weeks ago EB had shown me a message they got from head offices to expect a recall so this comes as no surprise to me. At least Nintendo are fast to act on it while if it was Sony they would just say it is a work of art. But I don't want to get into one of those debates again.

IdaMAN · 12-15-2006, 01:18 PM

overzealous players=careless fools with no common sense for being careful.

Griff0rd · 12-15-2006, 01:39 PM

I don't think they should even have done this, but the fact that they are shows their commitment and their dedication to it's customers and the industry. Nintendo have gained a lot of points for me, and Sony has done the exact opposite in the last year and a half.

Jayman · 12-15-2006, 01:44 PM

My friends and I laughed at this. They agreed if they broke my tv, they would buy me a new one.

I will not be ordering the new straps. A waste of my time.

Necro · 12-15-2006, 01:54 PM

ehh it seems pretty hard to throw something like that...

Mr. Kennedy · 12-15-2006, 05:07 PM

This is just so people have no reason to sue for being stupid (it's your fault if you throw the controller, not Nintendo's).

All new Wii systems come with this thicker strap. Since they are free and you can get up to 4, I think I will order 4 just in case.

J-M · 12-17-2006, 07:41 AM

companies never get it right first time, this will probably help with public perception. At least they are taking care of their customers!

msoft did a similar thing with their xbox they gave free games away to people when they had that price drop.