This is a discussion on Nintendo Replaces Wii after house fire.. within the Video Games & Electronics forums, part of the Non Wrestling Forums category; To view links or images in this forum your post count must be 20 or greater. You currently have 0 ...
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Nintendo's customer service has a reputation for going above and beyond to satisfy the needs of once-distraught fans. This may be because only the stories of NIntendo awesomeness proliferate online (Not a headline: "Nintendo says it can't do anything for broken DS"), but this stuff makes us so happy that we'd rather not go all cynical. For now.
GoNintendo reader PsyduckWarrior's house caught fire, destroying (among other things, of course) his entire video game collection, including almost every Nintendo system and "more than 250 Nintendo games spanning all their consoles". Later, he sent Nintendo a fairly simple inquiry about transferring his account to a new Wii, including pictures demonstrating the circumstances through which he came to require a new Wii.
Nintendo responded by offering to send him a new Wii, along with a replacement for his Game Boy Advance SP. It may not be a replacement for his whole game collection, but it is a super-classy move from a company that could have just classified PsyduckWarrior's plight as, "Not our problem."
thats pretty awesome of nintendo to do but i can't help but wonder how many ppl will try to get a free wii from nintendo after reading this article.
House burns down and Nintendo replace a Wii somebody could have lied about having (Not saying this is the case and just that somebody could) that insurance should have covered anyway.
Somebody buys a Wii that stops working which is the fault of Nintendo unlike a house fire and they have purchased VC games on which are linked to one console instead of an online account like they should be and they won't refund points, have any kind of transfer method etc.
Sorry but still a pathetic company with customer service that only care/help when it can get them headlines like Code said.
And yes that person screwed out of money was me To view links or images in this forum your post count must be 20 or greater. You currently have 0 posts.
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