Originally Posted by Jackie Pies

My job entails listening to people's complaints about how their employer is handling their health and / or pension plans. Most of the people who contact us have no idea how the laws work, but many think that they do. I have to tell people numerous times a day that they are wrong. These are the people who are calling the government for help and so of course we get our beyond fair share of crazies and many people, crazy or not, get very upset when the law does not favor their position.
It gets very hard to deal with, but fortunately most answers are given over the phone or in a letter. Either way, lots of people freak out and yell at me and demand to speak with a supervisor and inevitably some people become unreasonable.
I don't reccomend tellling people they're wrong.
But perhaps what is worse, is when the employer is not following the law and I have to contact the employer and I get a prick who is used to being the boss and just starts yelling at me and refuses to deal with the evil government who should be there to help, not to come after people.
Whatever, it's a hard job and then when I leave work I get to go to school and listen to disturbingly boring and difficult lectures.
I think you should all come and make it your duty to help me relax.